Location: Tokyo, Japan
Salary: JPY 7,000,000 to JPY 12,000,000+
Work Style: Hybrid / Flexible
Overview
An opportunity to join a global automotive technology company in a customer-facing technical role supporting the Japanese market.
This position sits at the intersection of engineering, customer support, and cross-functional coordination, working closely with customers, commercial teams, and international engineering groups to support product application activities and technical issue resolution.
The role has a stronger focus on application engineering and technical customer support, though experience in quality engineering or customer quality support would be highly valuable.
This is a visible position offering broad exposure across customer engagement, technical coordination, and global collaboration.
Key Responsibilities
Application Engineering / Technical Support
- Support customers and internal commercial teams in identifying suitable technical solutions
- Act as a technical liaison between customers and internal engineering functions
- Support technical discussions related to customer requirements and product applications
- Coordinate internally across engineering, commercial, and support teams
- Assist with technical customer meetings, presentations, and related support activities
- Support customer-facing technical initiatives as needed
Customer Quality Support
- Serve as a local point of contact for customer quality-related topics
- Coordinate communication between customers and internal teams to support issue resolution
- Analyze technical and quality-related data to support problem-solving activities
- Ensure timely communication and follow-up on customer concerns
- Support investigation activities related to product performance issues
- Participate in customer review meetings and technical discussions
- Support customer visits and related issue management when required
Requirements
Required
- Fluent English communication skills
- Strong technical understanding
- University degree in engineering or a related technical discipline
Preferred
- 5+ years of relevant experience
- Experience in technical customer support, application engineering, or quality engineering
- Strong communication and coordination skills
- Comfortable working in international and cross-functional environments
- Automotive industry experience preferred
Why This Role?
This opportunity is well suited for an engineer who enjoys working directly with customers, solving technical challenges, and collaborating across international teams.
It offers a strong blend of technical problem-solving, customer interaction, and broader business exposure, making it particularly attractive for candidates looking to expand beyond purely development-focused engineering roles.
